Privacy Statement
Last Updated: October 2025
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1. Introduction
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At Irish MacLeod Inc. (IM), we are committed to safeguarding your privacy and ensuring compliance with the Protection of Personal Information Act No. 4 of 2013 (POPIA). This statement outlines how we collect, process, store, and protect your personal information, including through our contact forms and use of cookies on this website.
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2. Information We Collect
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We collect only the information required to provide our services and respond to your enquiries. When you submit a contact form on our website, the following details are collected:
- First Name
- Last Name
- Email
- Phone
- Company Name (optional)
- Message Content
Additional personal information may be processed if you voluntarily provide it to us through correspondence or attachments. We handle all such data with care, confidentiality, and lawful purpose.
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3. Purpose of Processing
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Your personal information is processed for legitimate business purposes, including responding to enquiries, managing client communication, verifying identity, preventing fraud, conducting audits, complying with legal obligations, and improving our service quality.
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4. Cookies
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Our website uses cookies to enhance your browsing experience and analyse performance. Essential cookies are required for site functionality, while performance cookies help improve usability. You can modify browser settings to block or delete cookies, but this may affect functionality.
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5. Disclosure of Information
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We may share your data with trusted service providers who comply with POPIA and maintain confidentiality. Information may also be disclosed when required by law or to protect IM’s rights.
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6. Information Security
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We implement comprehensive security measures, including secure storage, access controls, and confidentiality agreements, to protect your personal information.
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7. Your Rights
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Under POPIA, you have the right to access, correct, or request deletion of your personal data, and to withdraw consent where applicable. Requests must be made in writing with proof of identification.
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8. Data Retention
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Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
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9. Google Analytics and Data Collection
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Our website uses Google Analytics to help us understand how visitors interact with our site and to improve performance and relevance. Analytics data is collected in a privacy-conscious and anonymised manner and does not include personally identifiable information.
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What We Collect:
We collect aggregated technical and usage information such as pages visited, time spent, device type and operating system, and approximate location (city and country level only). This data helps us analyse website traffic and user engagement to optimise user experience and measure overall performance.
Data Retention:
Analytics data is retained for 14 months and automatically resets when a user returns to the website. After this period, data is deleted unless refreshed by new user activity.
Active Data Collection Features:
- Granular Location and Device Data Collection: Enabled to capture non-identifiable city-level and device metadata for analytics and performance optimisation.
- Ads Personalization: Enabled to allow Google Analytics to share aggregated, non-personal data with linked Google Ads accounts for the purpose of measuring ad performance and relevance.
Inactive Features:
We do not use Google Signals, User-ID tracking, or User-provided data collection. This means we do not collect cross-device, logged-in Google account, or user-identified data.
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Your Options:
You can opt out of Google Analytics tracking by adjusting your browser’s cookie settings, visiting Google Ad Settings (https://adssettings.google.com/), or installing the Google Analytics Opt-Out Browser Add-on (https://tools.google.com/dlpage/gaoptout).
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10. Contact
For privacy-related queries or to exercise your rights, please contact us via the details on our Contact Page.